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Payment methods


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What payment methods are available?

The following payment methods are available at Keller X:

  • Credit card: The money is debited from your card immediately at the time of the order. The refund will take between 3 and 5 working days as the bank takes some time to process the refund. The invoice you receive after placing your order is for information purposes only.
  • PayPal: The money will be debited from your Paypal account immediately when you place the order. In the case of a refund, the money will arrive in your account a few minutes after the refund has been validated in our system. The invoice you receive after placing the order is for information purposes only.

In addition, Keller X reserves the right to restrict the payment options to payment by credit card, prepayment and PayPal for orders with a merchandise value of more than €250 and in other cases. Please note that when entering a new address (also for gift shipments), it is necessary to re-enter the payment data. This ensures that an address is only changed if you wish to do so.

Unfortunately, it is not currently possible to change the payment method for an order that has already been placed. However, we can cancel your order so that you can place a new order and choose a different payment method.


Is there a best price guarantee?

At Keller X you can only buy items at the price displayed on our website. We do not adjust our prices to the prices of other suppliers. You can of course findmore information about how to get discounts on the price we offer.

PRIVACY POLICY

Please read and accept our privacy policy before logging in via Facebook or Google.

In the following we find the collection of personal data when using this website. Personal data is all data that gives you personal name, address, email addresses, user behavior.

1. Person responsible for data processing and contact person (1) Responsible acc. Art. 4 para. 7 The EU General Data Protection Regulation (DS-GVO) is the KELLER Group GmbH Balanstrasse 73 81541 Munich

represented by the managing directors Moritz Keller, Jakob Keller and Marcus Trute cf. our imprint

(2) If you have questions about privacy, contact your data protection officer:

by form: Request form Privacy policy

by e-mail: [email protected]

by post: KELLER Group GmbH Department: Privacy Balanstrasse 73 81541 Munich

2. Your rights when using the website They have

Jewel. Art. 15 DS-GVO the right information about your stored data to the website and use of the webshop are collected.

Jewel. Art. 16 DS-GVO the right to correct incorrect or complete your personal data stored with us

according to Art. 17 DS-GVO the right to delete your personal data stored by us

Jewel. Art. 7 Abs. 3 DS-GVO the right to revoke your one-time consent for processing at any time. As a result, we need the data processing. The legality of the consent of the person concerned remains unaffected.

pursuant to Art. 20 GDPR to receive your personal data that you have provided in a structured, common and machine-readable format or to request the transfer to another person responsible

Jewel. Art. 77 DS-GVO The right of the data protection officer to complain if you believe that you have been violated by the processing of the personal data of your visit to our website in your right to informational self-determination. The Bavarian State Office for Data Protection Supervision is responsible for KELLER Group GmbH. provided your personal information is based on legitimate interests

in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO be processed, have the right

in accordance with Art. 21 DSGVO objection to the processing of your personal data, as far as the reasons arise that arise from your particular situation. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

3. Data security We give to the security of the data security, in particular to the protection of your personal data with data transfers as well as to the knowledge attainment by third. These are adapted to the current state of the art.

4. Processing of personal data (1) Collection of personal data when visiting our website 1. In the case of merely informative use of the website, even if you do not register or otherwise transmit information, we only collect the personal data that pass on your browser to our server. If you want to view our website, you must visit your website and ensure the stability and security (legal basis is Art. 6 (1) sentence 1 DS-GVO)

IP address

Date and time of the request

Time Zone Difference to Greenwich Mean Time (GMT) Content of the requirement (concrete page)

Access Status / HTTP status code

each transmitted amount of data

Website from which the request comes

Browser operating system and its interface

Language and version of the browser software.

2. In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, and that provide certain information to the body that sets the cookie (in this case us). Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

You can configure your browser setting according to your wishes. We point out, however, that you may not be able to use all features of this website.

(2) Other features and offers of our website In addition to the purely informative use of our website, we offer various services that you can use if you are interested. To do this, you will usually need to provide additional personal information that we use to provide the service.